I know it’s a very busy and challenging time of year, with rising fuel prices, staffing difficulties and road & rail disruptions. So I just wanted to shoot a quick video to say thanks for the good work and give a quick update on the platform.
Although I know most customers are delighted with the service, its still great to hear it again. Here is one that really stood out to me;
On time with pick-up and delivery. They kept in contact with me, informing me where vehicle was after pick-up and when in transit.
Called me when 15 minutes away from drop off point.Excellent service.
And here is another:
Need an engine shipped from Bundaberg to Melbourne. Tried quite a few of the big name companies and obviously were not interested.
Found a great company on Truck it who completed the job inside 5 days door to door with no issues at all.
The first shows how much customers appreciate communication. It sounds like that provider made things by using the app to enable tracking. In my opinion the highlight in the second review is all about the customer recognising that our providers are often more flexible with greater service standards. Great work!
While we haven't specifically been looking for more business to business jobs, a lot more manufacturers, wholesalers and civil projects have been reaching out to us to find good quality providers. It means an greater need for pantechs, skels, flat tops, curtainsiders, low loaders and more. These businesses generally have terms and conditions that go above what most consumers would expect, but the pay off is the chance of longer-term work, easier loading & unloading and pickup and deliveries to the same locations while dealing with the same people.
To give yourself the best chance of landing a slice of this work, make use of the insurance uploader for your certificates of currency, and keep your Truckit rating high.
Lastly I just want to say thanks to all of the transport providers who have kept Australia moving through the year!
Stay safe on the road and have great Christmas,
Rob
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