The Truckit team recently had a chat with Darren, also known by his username Funkool, who joined as a transport provider on the Truckit network almost 4 years ago.
We chatted through Darren's beginnings, the growth of his business and his thoughts on the pilot of our new Profile Video feature.
When did you first start working in the transport industry?
I started working for some of the bigger national carriers when I was 16 and have worked in a variety of roles throughout my time.
And how did you come across Truckit?
I came about Truckit by chance in late 2017. I was making regular trips from Adelaide to Melbourne to deliver goods for my family's Aquarium Products business and we were looking for return freight to help subsidise the trips. After a simple Google search I came across Truckit and decided to join the network as a transport provider.
How has your business been able to grow?
Since joining Truckit our business has grown well beyond its previous levels to a team of 3 drivers attending to Truckit listed opportunities. In fact, we are working now to capacity with the ever increasing number of Truckit opportunities coming through to us and we love servicing this work.
What's the owner driver experience like on Truckit?
When working on Truckit jobs, we feel we are being very well treated and appreciated as dependable owner/drivers, rather than getting that ugly feeling that we are being treated just like a number, which can happen in the industry generally speaking.
"I just love getting out on the road and the Truckit related activity is genuinely my favourite work, it’s been that good for us”."
I think what gives us the most satisfaction as drivers is the really positive feedback we get everyday from the Truckit customers themselves. I think this goes to highlight, not only how we are answering their expectations of a good reliable service, but it also reflects on the Truckit platform itself, which is, in my view, the most streamlined online platform for assisting people to source freight deals.
You were selected as part of the pilot for the new Profile Video feature, what has the feedback been like so far on your Profile Video?
Yes, the video is getting attention out there, and it’s already been mentioned to me by a couple of new customers, so it definitely seems to be doing the trick in terms of building trust with potential customers and putting a face to the name.
You can watch Darren's profile video here on his Truckit profile.
Help boost your own Truckit profile by uploading a short profile video.
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