Truckit.net Pty Ltd is committed to protecting the privacy of your personal information that we collect through this website http://www.truckit.net (Site), the application for mobile devices (App) or directly from you.
Please read the Privacy Policy carefully. Please contact us if you have any questions, our contact details are at the end of the Privacy Policy.
You providing us with personal information indicates that you have had sufficient opportunity to access the Privacy Policy and that you have read and accept it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site, the App or any products and services offered on it.
Identity information including name, date of birth, photographic identification and gender,
Contact information including email address, address and telephone number,
Transaction information including address location for pickup and delivery location (our app may collect your location in background too)
Transaction information including sender and receiver, name, address and contact details for collection or delivery of freight
Interaction information relating to interactive features of our site, including profile photographs, preferences and opinions.
This allows us to provide services and features that meet your needs, and to customise our service to make your Site and App experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
You can search and browse content on the Site without registering. Registration is optional, but allows better use of TruckIt.net’s services.
If you list freight requirements, or quote on freight requirements on the Site or App, we collect information about your activity and behaviour. We also collect other users' comments about you in our feedback area.
Correspondence: Information may be collected through emails, letters or phone calls. Also through other users or third parties where correspondence about your activities or postings on the Site are sent to us.
Location data: We may collect Users precise or approximate location data, including to enable location based job recommendations, to enable delivery tracking, to prevent and detect fraud. We may collect this data when the App is running in the foreground (app open and on-screen) or background (app open but not on-screen).
Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes and other system activity, and type of browser. We may also collect data regarding the third-party sites or services used before interacting with our services, which we use for marketing.
Photographic data: We collect photos of bills of lading, freight, proof of deliveries and other matters directly related to the services where users have uploaded such photos to the Truckit App or websites.
Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software and file names and versions, preferred language, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.
We might receive information about a Provider from the regulatory bodies involved in the regulation of carriers.
We may receive names and contact information of other users such as third-party brokers, carriers and/or commercial drivers from users who request quotations or services.
If users engage with a separate app or website that uses our API (or whose API we use), we may receive information about them or their connections from that site or app.
We may receive information from publicly available sources and marketing service providers for lead generation.
Truckit.net may combine the data collected from these sources with other data in its possession.
Uses of Your Information
We may examine your Personal Information to identify users using multiple User IDs. We may also compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information, including your email address and photographs to help our our ability to do business with you, or other marketing or promotional efforts.
You can alter and delete the information in your account any time. Deleted information may be retained on TruckIt.net’s systems for a period of time after this. TruckIt.net reserves the right to disable or delete accounts at any time.
Where possible, we indicate which fields are required and which are optional with the use of the * symbol. You have the option to not provide information by choosing not to use a particular service or individual feature.
We may track certain information based upon your behaviour on the Site. This non-personal information is used strictly to analyse the use of the Site and thereby improve and enhance the quality of TruckIt.net’s services. This information may include information such as the URL that you came from, which URL you go to next, your computer browser information, and your IP address.
Because of its non-personal nature this information may be shared with partners of TruckIt.net to help provide the best services to you.
IP addresses are also gathered by TruckIt.net's web servers. These are collected as non-personal, aggregate data to help us diagnose any issues with our services.
Always keep your account details confidential, including your password. If you suspect any unauthorised access to or use of your account, or any other breach of security please notify TruckIt.net immediately.
TruckIt.net may use third parties to analyse any non-personal, aggregate information collected. This may also be made available to media organisations and research companies for comparison purposes.
When making a payment for services with TruckIt.net, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. TruckIt.net makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.
